Information
Support and complaints
A clear route to raise a concern.
Tell us what happened
Email [email protected] with the relevant market, service, date and a concise description of the concern. Include a reference if you have one. Do not include sensitive documents in your first message.
Explain what you need
Describe the outcome you are seeking and the best way to contact you. The team will clarify the responsible party and the next steps available for your enquiry.
Urgent transaction matters
For a live transaction, also contact your named advisor and relevant qualified professional. This general website route does not replace contract-specific escalation or local legal procedures.
Last updated: 10 October 2026.